1 ACCEPTED SOLUTION
This box was working fine for months and suddenly stopped connecting just this week..
You can waste hours/days trying to resolve this (I did, and I missed the one programme I bought this box for (GoT) and am not very happy) and there seem to be a few common causes:
- network pings (some people can resolve the issue by accessing the secret menu and disabling them).
- Didn't work for me.
- the box needs to be reset.
- didn't work for me, no matter how many times nor how I did it (hard/soft/factory whatever) in conjunction withdisabling network pings each time
- a recent software update that interfered with WiFi channels 12 and 13.
- There was a workaround (switching your router to channel 11 or below) that works for some, but not for me (I was on channel 11 already).
- For some this was in conjunction with disabling network pings (or was it coincidence? who knows?)
- a fix for that update was distributed (but you might not be able to get it if you can't connect
) - Didn't work for me since I already had the software version with the 'fix'
- but it appears to work for some people
- a preference for the NowTV box to use channel 1!
- This is a bit nonsensical and totally against the use of 'standards' but was the one thing that (finally!) worked for me: switch from channel 11 to 1 and the box works, switch back to 11 and it stops.
- This causes me another problem because the reason I don't use channel 1 is to avoid the interference we get from neighbours using the same channel..guess I'll have to work on that until NowTV fixes the problem
Bottom line, IMHO, for those that have a life (I would like to include myself in that category! 
) but have this problem:
- try disabling network pings
- try switching your router to channel 11
- try switching your router to channel 1
Oh and a request for NowTV: please update this box to be standards compliant so that your customers don't have to mess around with their routers and use specific WiFi channels just to watch TV
