06-06-2015 10:18
06-06-2015 10:33
06-06-2015 17:14
Hi @Anonymous User
Sorry to hear about the frustrating experience you've had.
I can see that you had a live chat regarding this recently since this post.
Please do let us know if the problem persists though.
Thanks,
Rich
The NOW TV Team
09-08-2015 20:33
09-08-2015 20:58
@Anonymous User to use the trial a valid debit/credit needs to be on file and a 10p holding transaction will be attempted. This allows NOW TV to verify the card, along with your age and address. If the card has expired or has no balance you'll be unable to take out the trial.
04-09-2015 10:03
Been trying to purchase a sports code for over three weeks now no joy. There is nothing wrong with the card I'm using. I must have had a dozen chats and 300 🙂 faces, trust me that's not the face I want to pull. This is the card I setup with two months ago so why is it not working now?....
04-09-2015 10:11
I've triple checked the address, card numbers and using Internet Explorer now, setup a new account as advised on chat, but I still can't buy a sports pass. Can someone please help me resolve this issue. Joe
04-09-2015 10:05
I'm getting the same exactly
@Anonymous User wrote:
When i try and do a payment for the now tv, (movies, and entertainment i have tried) i am getting the error message 1014! Although the billing address is correct, the bank is not blocking the 10p pre authorisation! And the security code is correct! I have tried different browsers, different devices, i have tried signing up with two different cards, i have deleted the cache/cookies etc. and still nothing is working!! Someone help!!