16-05-2015 20:49
26-10-2015 24:49
i have a LG Smart TV and use the apps and over the past 2 weeks I have been having a lot of trouble with my account. Devices have been removed, Then when I go to add them back I am not allowed too. I have been using Nowtv for over a year and up untill 2 weeks ago never had any trouble. Nowtv have updated their interface I notice today, I tried watching the F1 this evening and every 5 minutes it kept stopping and telling me to look at nowtv.com\statusforupdates and when I did...page not found. It seems I am not the only one having this problem. Looks to me it is something to do with the new interface. Get your IT team to get it sorted, we are paying money and no longer getting a good service.
27-10-2015 13:33
Hi @Anonymous User
I'll send you an email shortly.
Birgit
NOW TV Team
17-01-2021 18:45
Hi
im a new user and got message
“somethings not right check nowtv for updates” with error code PL-0
does this happen often? I’m regretting paying and subscribing....
17-01-2021 18:50
@Anonymous User
Welcome to the forum.
As being a customer like yourself I can only offer advice and links to contact Now TV directly.
What device is it are you using?
01-08-2015 20:16
02-08-2015 14:13
Hi @Anonymous User
Thank you for getting in touch. Sorry you're having issues. Can you watch when just on your iPad? Or does it only happen when you try to cast? Can you try rebooting your Chromecast and or try deleting the app on your phone and then re-installing please.
Cheers
Ranj
NOW TV Team
22-01-2016 16:24
I use chromecast and I'm having the same message since changed my internet modem
23-01-2016 15:37
Hi @Anonymous User
Thank you for your post
I have emailed you directly
Regards
Sue
NOW TV Team
20-02-2016 21:22
23-02-2016 15:42
Hi @Anonymous User,
thanks for posting.
When this happens we'd suggest signing out of the app and waiting for a few minutes then returning to the app. As weird as it sounds it often works. But please do let us know if you have the issue and we'll keep looking into it.
Thanks
Simon
NOW TV Team