16-08-2015 15:18
Solved! Go to Solution.
18-08-2015 8:50 - edited 18-08-2015 8:50
@Anonymous User@Anonymous User
The only suggestion I can make is to reboot your router and NOW TV box. By turning off & on at the mains. Which ISP do you use, I know there were a few issues with Plusnet showing up this error some time ago.
18-08-2015 8:27
I am having the same problem. Cant watch anything as it comes up with this message, we've tried everything
18-08-2015 8:32
Hi @Anonymous User
Thanks for your post and welcome to the forum. That code usually indicates you are trying to watch from outside the UK. Have you got a VPN or changed DNS settings on router for US Netflix for example ?
12-08-2017 18:30
hi,
i am trying to watch in spain with this error code.
how do i watch?
12-08-2017 18:35
@Anonymous User wrote:i am trying to watch in spain with this error code.
Hi @Anonymous User,
You are not permitted to access the NOW TV service from outside the UK. See here: Can I watch NOW TV abroad?
Cheers
24-04-2019 19:57
I had the same issue trying to access a day pass via my laptop. Then I realised it might be the VPN I have set up for extra security. I switched this off and everything worked,
18-08-2015 8:39
18-08-2015 8:50 - edited 18-08-2015 8:50
@Anonymous User@Anonymous User
The only suggestion I can make is to reboot your router and NOW TV box. By turning off & on at the mains. Which ISP do you use, I know there were a few issues with Plusnet showing up this error some time ago.
01-09-2015 18:49
Hi to all
i've just reset the router and now tv box and i still have same error code 1301......
what should do next????
@Anonymous User wrote:
Turned off router for 5 minutes, reset, seems to be ok now :
@Anonymous User wrote:
Turned off router for 5 minutes, reset, seems to be ok now 🙂