EE TV

[Anonymous User]

I've suddenly been signed out of my now TV account on my EE TV, and for some reason it isn't letting me log back in, was wondering if you could resolve this problem for me ASAP as it's the main device we watch it on.
Thank you.

[Anonymous User]

Hi @Anonymous User

Welcome to the forum 🙂

Do you receive any error messages when trying to sign in? Are you sure your password is correct? 

[Anonymous User]

It's saying I've made my one month's permemnant change although I haven't
altered my account in anyway?

[Anonymous User]

Hi @Anonymous User

Are you sure someone else, like a member of your family, have signed in on your account? Check your devices in my account to see.

[Anonymous User]

I've done that and I only have my TV in my bedroom registered and my dad
wanted to sign in on the TV in our living room, which is an EE TV and it
wouldn't let him do so.

[Anonymous User]

@Anonymous User

Umm that does seem a little odd.

Click here: http://help.nowtv.com/article/None-of-the-above-manage-my-account. click contact us at lower left, then go on to live chat who should be able to help.

[Anonymous User]

Hi @Anonymous User

Can you try again and see if you are able to add your EE TV ?

Thanks

Andy

[Anonymous User]

It hasn't worked

[caseyb1993]

Did you try the live chat links? @Anonymous User

[Simon-J]

hi @Anonymous User,

I'll take a look at your devices and make some changes. I've sent you an email - reply to this to let me know what's happening for you now.

Thanks

Simon

NOW TV Team