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Anonymous User
Not applicable

‎28-10-2015 12:25

1014 Payment

This might sound silly...

 

I am trying to sign up for the 14 day free trial on receipt of a NowTV box.

 

The issue I have is that it keeps saying Error 1014 - not authorized.

 

I've tried 5x different cards that I own VISA/MC - Natwest, Barclays

 

They are all in Credit.

 

Why can I not pay?

 

I have also tried paying using IE and Chrome

 

Thanks

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4 REPLIES 4
Anonymous User
Not applicable

‎28-10-2015 12:41

@Anonymous User does the address in your account match the address for your cards, and is that within the UK?

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Anonymous User
Not applicable

‎28-10-2015 12:49

In response to Anonymous User's comment

Yes address is in UK and matched to same as on card.

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Anonymous User
Not applicable

‎29-10-2015 13:53

In response to Anonymous User's comment

Hi @Anonymous User

 

What happens if you follow this link here - http://www.nowtv.com/promo/activate ?

 

Birgit

NOW TV Team

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Anonymous User
Not applicable

‎20-07-2016 13:48

I am experiancing the same issue.. tried from multiple devices, different web browser and i am still unable to pay.

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