Showing results for 
Search instead for 
Did you mean: 



iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to, wi...

Karl-F by Community Manager
  • 0 replies
  • 3 thanks

now boost

how do i add boost to a mobile membership

wilko by Advocate
  • 4 replies
  • 0 thanks

Does using mobile pass trigger 24hr sports pass?

I have a 24hr day pass I'm saving, but I also have 8 months mobile sports, the 24hr pass says start watching on any device to activate, so if I watch something on my phone will that trigger the 24hr pass? 

Now TV / Apple stitch up

Ipad air less than 6 years old and working fine.Now try to watch and asks to upgrade app, try to upgrade app, but then says need iOS 13 which is not possible without buying a new Ipad. On the Now TV website says should be able to use the old app (Lik...

Kindle fire hd

Are there any plans to have the Now all for the kindle fire he tablet? If not is there any way to make it work? 


Cracking Grand Prix in Istanbul, a very frustrated Lewis Hamilton, cue interview - and app crashes!! 

redchiz1 by Champion
  • 0 replies
  • 0 thanks

Latest player complete rubbish

Let’s list the huge faults with the latest Now tv app, frankly an embarrassment to UK engineering!!! Latest iOS/Now tv app. -Player crashes 100% of the time when you try to view downloads. -Player crashes 100% of the time when you try to view Watchli...

Resolved! Not allowed to download NOW TV app from Play Store

So I Recently got a NOW TV subscription and I would like to watch things on the go on my Samsung Galaxy A10 (2019) phone however in the play store I am not allowed to download the app due to apparently my phone not fitting the requirements. It says "...

Resolved! 5 Month sport pass not working on iPhone mobile app

I had an email a few days ago to say my 5 month free sport pass for the mobile app is now active. When I use the mobile app i get told I need a sport pass. I go back into the browser site and I have the sport pass activated. Have re-installed the app...