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SamsDake
Advocate

Crashing on IOS 14.7.1

Upon launching the app I reach a “Now” splash art, then I crash to the home page. I don’t reach the login page. Using an iPhone X

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5 Replies
gavs82008
Legend 5
Legend 5

Re: Crashing on IOS 14.7.1

@SamsDake 

Try deleting the app and reinstall it?


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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redchiz1
Expert

Re: Crashing on IOS 14.7.1

Working fine here on exactly the same device and OS version if that's any help. 

SamsDake
Advocate

Re: Crashing on IOS 14.7.1

Already tried that. @redchiz1 

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redchiz1
Expert

Re: Crashing on IOS 14.7.1

@gavs82008 made the suggestion, I merely mentioned that mine was working. Did you reboot your iPhone before reinstalling?

gavs82008
Legend 5
Legend 5

Re: Crashing on IOS 14.7.1

@SamsDake 

Have you tried on your mobile data or always just Wi-fi?


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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