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Anonymous User
Not applicable
‎12-03-2017 12:55

Sky sports buffering on LG TV

I'm suffering like a few others on here. Sports buffers every 10 minutes or so. I've followed all of the advice on here; have the latest software update, restarted the tv app, reinitialised the app too. Have an internet speed averaging 150 Mbps too. Raised a case with support desk 8 days ago and still no update! Paying for a service that you can't enjoy watching.
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Legend 5
Legend 5
‎12-03-2017 13:19

Hi @Anonymous User  are you connected by wifi or ethernet?  If Wifi are you using 5 ghz or 2ghz?  I am assuming you are on Virgin from the speeds.

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
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Anonymous User
Not applicable
‎12-03-2017 13:55

Yes, virgin media broadband. Currently connected via Ethernet cable but also getting the same problems from wifi on both ghz
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