Bought a 24hr sports pass, showing as paid everywhere I look yet when I try to watch the game get a message saying unable to complete purchase on this device, goto www.nowtv.com/tv-passes to choose a product or offer but when I goto that page its showing I've bought it already, final game of season to top it off, not happy.
I sat down with my family to watch the final game Tottenham and Crystal Palace but nothing!
The message appears ' sorry there was an error in the player'. Have followed the Help guidance, switching off and on but still nothing. We are now watching games on BT Sports. Really not happy,
as payment deducted. Have emailed a complaint and requested a refund.
I've not had problems before with NOW TV but will think twice in future.