Absolutely terrible quality. I purchased a day pass especially to watch Spurs vs City & can hardly watch as picture is pixilated, dips in & out & has frozen 6 times already in just 10 minutes of the game. I'd like a refund.
What device are you using to watch NOW on?
There are known issues across social media with Sports streams on NOW.
Fair enough you might want a refund. Asking on here will do no good as it’s a customer forum.
You are best to head onto live chat and speak to NOW staff directly.
Just make sure to click “chat online”, not “get help quicker” as that is the bot.
Looks like your not along on the Sports issue with Samsung TVs.
If you use the link in my post 2 up you’ll get live chat so you can complain and ask for some form of compensation.
My sports channels are always poor quality picture when I first turn it on it's perfect for about 20 s I have tried so many times to fix this problem with all the suggestions that nowtv send me and nothing fixes this and all other channels work fine. Oh I am using there app
Agree Leicester match keeps blurring, have gone with boost option a few days back due to this problem, no difference. Have suffered sound going out of sync and "snitch" ball but picture quality has only recently gone bad to unwatchable.
Have a nosy at this link.
You’ll need any of these devices to enjoy all the features of Boost: