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Problem viewing Now Tv sports other packages work

Just started getting error  S”sorry there was a problem with the player” messages whilst watching cricket , all sports channels are the same,  occasionally it comes back for a few seconds but picture  very pixelated . This happens on both Roku box, App on Samsung and my iPad.  Other packages are fine

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Re: Problem viewing Now Tv sports other packages work

There is definitely a problem at their end with this. I have the same issue on Samsung TV app and Xbox app. I have also uninstalled and reinstalled the Xbox app this did not help.

 

Also it’s not my internet or router because I tested the app with internet tethered to my iPhone, still error ‘there’s a problem with the player’

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Mentor

Re: Problem viewing Now Tv sports other packages work

There is definitely a problem at their end with this. I have the same issue on Samsung TV app and Xbox app. I have also uninstalled and reinstalled the Xbox app this did not help.

 

Also it’s not my internet or router because I tested the app with internet tethered to my iPhone, still error ‘there’s a problem with the player’

View solution in original post

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Legend 5
Legend 5

Re: Problem viewing Now Tv sports other packages work

@Stevie56 

Best to jump onto live chat and report the problem.

https://help.nowtv.com/complaints/tv