03-04-2020 9:45
Been trying all week to cancel my Mobile Sports Pass until the Premier League resumes, I think they're deliberately blocking cancellations as there's no sport because of Covid-19. Even a direct email was rejected.
Why no Live Chat? Everyone else with a computer based job is working from home, I'm sure they could in India.
Going to ring my bank and cancel payments. Absolutely appalling company.
03-04-2020 11:02
Why can’t you cancel via a browser?
You might find your bank/credit card company would find it tricky to stop payments. You may be better off getting a revolut account with low balance and changing your payment details to that.