unable to connect onto virgin super hub tried every thing error code 014 constantly,

[Anonymous User]

I have tried everything to connect to local network including every online tip but still cannot connect

[SeeMoreDigital]

Hi and welcome to the forum,

In the interest of collecting information... What's the make and model number of your NOW TV playback device?

Cheers

[Anonymous User]

Hi, The model number is 4200SK -UK

[Anonymous User]

@Anonymous User you say everything, disabling pings? Renaming the 5GHz SSID to something else? Enabling Guest Wifi and connecting to that instead? Normally one of those three things will get you working.

[Anonymous User]

Hi, Thanks will try again 

[Anonymous User]

If all the steps that are mentioned above fail @Anonymous User

If you have a mobile device that can create a WIFI connection, set this up and connect your NOW TV Box to this.

The NOW TV Box will connect and most likely run a few updates, once updated disconnect your phones WIFI, carry out a reset of your NOW TV Box , connect to your home WIFI and fingers crossed it all works for you.

Thanks

Andy

[Anonymous User]

hi ive bought two boxes now on the advice of "experts" saying this is a system fault.

neither of my boxes will connect to local network!! any advice!! TIA. 

[Anonymous User]

Hi @Anonymous User

Have you tried any steps to get this working ?

There are loads of ideas and solutions within this thread.

Thanks

Andy