08-07-2018 7:11
anyone else having problem on season 1 broadwalk empire i had to miss episode out cuz i think 12 or somthing doesnt load ..it was crucial episode as well tried loading on all my devices grrrrrr
Solved! Go to Solution.
09-07-2018 9:53
@Anonymous User Welcome to the community. I'll tag @Anonymous User and @Anonymous User from the NOW TV Team and they will look into this for you.
09-07-2018 12:22
Hi @Anonymous User, we have spotted some issues with this series that we are currently looking into but we weren't aware of any playback problems. So if you have any details about which specfic episodes weren't playing and any error messages that pop up, it will help us find the problems quicker (I did have a look at episode 12 and it's playing out fine on our side so far)
Thanks
09-07-2018 12:40
Hi there
Started watching boardwalk empire and episode 7 won't load to play,episode 10 is missing and it shows episode 1 and 5 on there twice! Please can this be rectified as a paying customer this should not be happening
Thanks again Mike.
09-07-2018 15:56
Thanks for the details @Anonymous User, we're looking into this now.
09-07-2018 20:04
Thankyou it's rather annoying as I'm off this week and found this to binge watch and some episodes are not working, let me know when it's been sorted out.
Thanks again
19-07-2018 8:50
It's becoming a bit of a joke now that it's still not working.
It needs to be sorted out in seriously considering cancelling both my subscriptions to tv and movies.
19-07-2018 14:42
@Anonymous User @Anonymous User @Anonymous User @Anonymous User @Anonymous User
Hi
Issue has been resolved, and episodes are now playing out correctly. Sorry for the delay in resolving this
09-07-2018 19:44
I'm having the same problem with episode 7, series 1. Do you know when it will be fixed?
10-07-2018 12:29