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Anonymous User
Not applicable

YouTube freezing on Now TV white box

When I bought my Now TV box a month ago everything worked fine. I found the ability to watch YouTube on my TV very useful. However in the last week or so, it has become a real pain, constantly freezing and so making viewing annoying rather than enjoyable. Any ideas how to solve this?

 

2 Replies
caseyb1993
Legend 5
Legend 5

@Anonymous User The white box for me always has a lag with the remote, when I press a button it takes about 3 seconds to respond. My black box works well though with it.

I think though that this could be youtube's problem as they make the app.

 

Maybe trying a hard reset could help

http://help.nowtv.com/article/Hard-Reset-NOW-TV-Box

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so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

Thanks, it's not about the lag - which does sometimes occur - this is the
video completely freezing. Will try the hard reset though.