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Anonymous User
Not applicable

Spotify app unusable

Hi,

 

I've just been trying the Spotify app on my white NowTV box and find it to be unusable.  This is because the arrow keys (l/r/u/d) on the remote are too sensitive on the keyboard view.  When you press one of the keys (e.g. right) it usually moves by more than one letter, generally a minimum of two and sometimes up to 4.  You have to go forwards and backwards until you eventually manage to land on the letter you want.  Trying to search for something or even logging in is very difficult.

 

Has anyone else experienced this and is there a solution?

 

Thanks,

Giles

 

1 Solution
Anonymous User
Not applicable

On reflection, I think this is a Spotify app issue, not a NowTV box issue.  Therefore I don't expect an answer on this board.  Please ignore this thread. 

 

I have found this thread on the same problem, referring to the Roku box (which I think is the same hardware as NowTV): 

https://community.spotify.com/t5/Help-Other-Partners-Windows/Spotify-on-Roku-remote-oversensitive-up...

 

It seems that this is a long standing issue that has never been fixed, but a temporary workaround is to reboot the box.

 

View solution in original post

1 Reply
Anonymous User
Not applicable

On reflection, I think this is a Spotify app issue, not a NowTV box issue.  Therefore I don't expect an answer on this board.  Please ignore this thread. 

 

I have found this thread on the same problem, referring to the Roku box (which I think is the same hardware as NowTV): 

https://community.spotify.com/t5/Help-Other-Partners-Windows/Spotify-on-Roku-remote-oversensitive-up...

 

It seems that this is a long standing issue that has never been fixed, but a temporary workaround is to reboot the box.