13-12-2018 17:49
@Karl-F ive had it happen a few times this week where picture would just freeze but sound continue,it would happen a few times a minute before with green screen and picture break upanyone else still having these problems
14-12-2018 8:15 - edited 14-12-2018 8:18
@Karl-F picture break up this morning on golf channel,3 times in a minute,im on 54 download speed on a wired smart box connection,so its very nice of you to reply to us all eventualy after all this time,get it sorted please
28-04-2018 21:25
29-04-2018 10:02
@ken242 wrote:
You can watch some think for 10 minutes and then you get multicolour break up or you can watch something else for two hours which will be okay then you get the multicoloured play cup like if you take a fil you can watch something for 10 minutes and then you get multicoloured break up or you can watch something else for two hours which will be okay then you get the multicoloured break up That is what everyone gets and revert this issue for very long time now exposed been completed on the 26 of this month and there’s been no more updates on what’s happening about this issue
Sorry i was on holiday and i can't access the forum outside of working hours @ken242 but another employee should have 100% contacted everyone here. I;ll chase up the update today. Thanks
29-04-2018 11:01
29-04-2018 14:53
@ken242 wrote:
thank you hope we get some success on this issue as soon as possible and it will be fixed sooner or later or hope it will be sooner and we updated on this The issue soon So we know where we all stand
Exactly @ken242 I agree completey. Business as usual tomorrow so i should have detailed response ready fro you and everyone else 🙂
30-04-2018 18:30
30-04-2018 19:01
@ken242 wrote:
Hope you know it’s not just affecting the sports channels it’s affecting all channels like the entertainment channels and the cinema channels with this issue on live TV .
The entertainment and cinema are on a much smaller scale right now so hopefully when the sports fix has been pushed it resolves issues around the service @ken242 🙂 I'll speak to you tomorrow. Praying for some good news cmonn.