19-03-2018 14:43
hello, since mid february, on renewing Movies pass with offer, we are unable to browse the Movie types. I have contacted NOW TV several times, with no joy. The online chat fobs me off with promises to have it resolved. Emails simply do not get replied to. Does anyone else have this issue? It's ok if you know what you want to watch, but when we try to browse, message says No Content available on the diferent types. We have no problem at all with Entertainment. We can browse and watch programs with no problems.
I've just had yet another promise of someone getting back to me but not holding my breath. Any ideas?
21-04-2018 19:58
25-04-2018 17:41
25-04-2018 17:41
03-05-2018 10:47
So it's been two weeks since the last reply from NOW TV on this. What is going on with this?
This error is really bugging me now and extends to box sets as well as movies. I'm getting a reduced service, and wasting my movie pass waiting for this to be resolved.
The lack of resolution is worrying. The lack of communication insulting.
03-05-2018 22:38
10-05-2018 13:11