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Anonymous User
Not applicable

‎14-11-2016 9:19

Cannot play purchased content on YouTube app.

Hi,

 

Has anyone else here been having problems playing purchased content within the YouTube app? It looks like this was an issue back in June, but I still find that trying to play purchased content results in either audio only, or currupted video. Anyone else here successfully playing paid for content on their Now box?

 

Thanks,

 

Ben.

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1 REPLY 1
Anonymous User
Not applicable

‎22-11-2016 10:52

Hi @Anonymous User

 

Thanks for popping by. I'm sorry to hear that you're having issues with the YouTube app.

 

Have you tried resetting the NOW TV Box via the reset button on the rear?

 

It may be worth contacting YouTube directly as this is a 3rd party application.

 

Thanks

 

Rob

NOW TV Team

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