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SeeMoreDigital Legend 5
Legend 5

Re: A month not 3

Well @Scenex...

 

There's nothing I can do as I'm just a regular NOW TV subscriber who's trying to offer help to other subscribers... I don't work for them!

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

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Scenex
Mentor

Re: A month not 3

So far I've not found any channels with subtitles other than GOT, none of the other programmes seems to have any!

My wife and son can't watch much, wonder if I can pay per channel! Doubt it!

Looks like I'm back to Netflix and Prime!

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SeeMoreDigital Legend 5
Legend 5

Re: A month not 3

If you're not happy with any media companies service you have the option to officially cancel @Scenex. That's the benefit of free trials!

 

The official way to cancel your NOW TV subscriptions is via your NOW TV account.

 

It's recommended that you use a Windows or Mac computer, not a mobile device, as their web browsers might not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -

 

  • Log onto your NOW TV account via this forum using the same log-in details as your NOW TV playback device.
  • Then click on the coloured 'Canel' button which is located within each of the NOW TV services you have subscribed to (ie: Entertainment, Cinema, Kids, Sport). You should see something like this: -

cancellation.PNG

 

  • A new "We hate saying goodbye" web page will be displayed.
  • Scroll down to the bottom of the web page.
  • Click on the purple coloured 'I don't want my contract free pass' button on the bottom right of the web page.
  • Follow the remainder of on-screen instructions/questionnaires and retention offers, if any...

If the above mentioned 'cancellation' process has been completed correctly, you will receive a confirmation email from NOW TV.

 

 

Cheers

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

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Andy Legend 5
Legend 5

Re: A month not 3

@Scenex

 

On the entertainment pass it's only currently 

 

Game of Thrones season 7
Alan Partridge's Mid Morning Matters season 1
You, Me and the Apocalypse season 1
Bring the Noise season 1

 

that have subtitles. If your family rely on subtitles to enjoy content properly then you might find it better to cancel after your 3 months and check back later in the year or next year. If you ask on here first before subscribing someone should be able to tell you how much improvement there is.

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