I am missing The Lion King on my NOW TV it doesn't show on my LG TV but does on my phone, does anyone know why please
Can I please ask for your LG TV model?
We know these 2 films dont seem to work on all the LG TV, we are checking with NOW TV team about this.
I am not sure of the model, its few years old.
I just know there are a lot of shows and movies missing
Many thanks look forward to hearing what the problem is
@Cb1 you can find your model number by going to settings>advanced settings>about this TV.
Failing that, it will be written on the back with the serial number.
We understand there are some LG TV has issue on playing our content. We are hoping to identify the models and look into it deeper.
The LG TV model is important info for this investigation.
I am checking with the tech team about the TV model. hopefully we can find out more about this issue.