cancel
Showing results for 
Search instead for 
Did you mean: 
Chris195528
Mentor

Re: iPad app keeps crashing

Let’s see how long it takes to sort it then I can ask for a refund 😀
nina17
Observer

Re: iPad app keeps crashing

Exact same thing is happening to me but my ipad is on ios 9 something. For some reason i can watch sky sports even though i do not have that pass. 😞 

Chris195528
Mentor

Re: iPad app keeps crashing

Doubt you will find a now tv app that works maybe we all just cancel our subscription and go to bt 👍🏻
Office89
Advocate

Re: iPad app keeps crashing

Having the exact same issues since Sunday. Only showing sport option on main page, go to entertainment/movies and it crashes. Complaints page/ technical issues page no help whatsoever. Annoying as I have entertainment and movie passes I cannot use! Don't really want to watch a movie on my phone! 

 

Chris195528
Mentor

Re: iPad app keeps crashing

Feel exactly the same and still nothing is happening time to start cancelling subscriptions ?
Chris195528
Mentor

Re: iPad app keeps crashing

same here with I pad 4 I have made a complaint but that will probably achieve nothing unless everyone does the same 

RoyB Legend 5
Legend 5

Re: iPad app keeps crashing

@Chris195528 

 

I think NowTV are fully aware of the issue here.

 

But I suspect that if NowTV simply go back to the previous iPad app, which would be the quickest fix possible, it then won’t work on iPadOS 13.

 

So they have to go forward. And having fubared the app for so many iPad users, they will be doubly careful before re-releasing it.

 

But yes, you can cancel your NowTV passes, in the normal way, until NowTV fix this, if the iPad is really the only device you ever watch NowTV on.

 

Though is this really the case?

 

If your NowTV viewing has been impacted by this issue though, in whole or in part, then you can apply to them for a rebate. But best to wait until the problem is solved, to see the full extent of its impact, and thus what rebate might be appropriate.


If my posting answered your question, please click ‘Accept Answer’
If you liked my posting, please click ‘Thanks’.
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
0 Thanks
Reply
Chris195528
Mentor

Re: iPad app keeps crashing

Thanks
I have a now tv box but that has not been used for over a month I generally use now tv to watch programmes which I download to enable me to watch them when I am not I the Uk I have found this a great app for this in the past but since the upgrade it has deemed my I pad and now tv useless i could watch it on my newer I phone but that is rather difficult due to the screen size 😳
Catfoodrob
Advocate

Re: iPad app keeps crashing

The reply about moving forward with the NowTV app is a bit of a cop out . 

Millions of people have been affected here .

its not rocket science , just post the previous app on the App Store with an explaination of what it's there for ( iOS pre 10 ) . Then the main Now TV app can continue its way forward , and leave us paid up members with older iPads with an app that doesn't update automatically , and works on older iPads . 

Losing subscribers is bad business for any online service , especially in the modern incredibly competitive market .

come on Now TV ... it's only a coding exercise  .

0 Thanks
Reply
Chris195528
Mentor

Re: iPad app keeps crashing

That’s my thought really can’t understand why it is so difficult
0 Thanks
Reply