I’ve been trying to watch anything on NowTV using both my AppleTV and my MacBook Pro. Since you updated the app It won’t stream at all. I can eventually log in. Both say I’m subscribed. I can go through the library ok. But if I try to play/watch anything I just get the spinning circle then it eventually throws me back to the library page again. On the mac it totally freezes up. Can I get a refund?
FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.