14-02-2024 10:02
The stream for the 2nd half of the Swansea Leeds game was pixellated and unwatchable. Given that the main reason I have a £40 monthly pass is that I'm a Leeds fan I'm quite ###### off about it, but there is nowhere on the Now website to effectively complain.
14-02-2024 10:05
There are many ways to complain about it. Annoyingly it is about finding it!
Live chat is what you want.
Make sure to be signed in and use the 'How to get in touch' drop down.
https://help.nowtv.com/get-in-touch/tv/feedback-complaints
Or
https://help.nowtv.com/article/how-to-submit-a-complaint
14-02-2024 16:46
It was exactly the same for my household. So frustrating. I've tried doing an online chat but the system jyst goes round and round then just takes you back to the home page. I'm slowly losing my mind 🙈
14-02-2024 20:33
Did you try either method in my post?
Clear your browser cookies and data or try another browser altogether.