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Newbie

Re: Sound stuttering

I have this issue on my windows player. Stuttering happens on all programs and is not internet issue as Netflix and amazon prime work fine. Has anyone found a solution for this?

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Advocate

Re: Sound stuttering

I just downlaoded the Now TV app player for my laptop and every 10-15 seconds the sound stutters, i have just spent £9.99 on the Cinema pass and it seems becuase of this issue i just wasted my money as the service is unusable. 

I am very annoyed to say the least if there is no fix.

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Legend 5
Legend 5

Re: Sound stuttering

@TemparalFlux Welcome to the forum. Can't help with the stuttering sound but if you're on Windows 8.1/10 you could try downloading the NOW TV app from the Windows Store and trying that instead to see if it works better. 


https://www.microsoft.com/en-gb/store/p/now-tv/9wzdncrdm157


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Advocate

Re: Sound stuttering

thank you, this seems to have solved the issue

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Advocate

Re: Sound stuttering

Trying to watch last ship season 5 episode 3 sound is shocking keeps stuttering had this problem a few times now on different shows thought it was a problem at my end but reading other posts looks like it's at source you need to fix this

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Advocate

Re: Sound stuttering

Happens on black panther several times, frustrating. On the day of the premiere, poor show.

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Advocate

Re: Sound stuttering

Hi there im get quite annoying stuttering -watching football just on now eng v croatia -can u help? Almost unwatchable.

Diolch

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Advocate

Re: Sound stuttering

Sort this issue out .paying for this ###### to cut out sort it out .###### box 😡😡😡😡😡😡


@Simon-J wrote:

Hi @Socken & @jackogirl3,

 

Having tested this out on our box here I'm also hearing problems with the sound so I've gone ahead and raised this with the content team to be looked into and we should have it fixed ASAP.

 

Thanks

 

Simon

NOW TV Team


 

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Newbie

Re: Sound stuttering

How is this a fix???

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Observer

Re: Sound stuttering

Have purchased a new now stick have used for 2 days eith no problems at all.

And today yhe sound has gone distorted thought it was just something i was watching on iplayer.

Have tried many other programs andbtgr same problem it is even making extra sounds when u ckick on anything or select something.

Can i fix this issue

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