Ok not sure how this forum works have just subscribed to now tv using laptop windows 10.
Sound stuttering on Now TV player on chrome, firefox makes it not worth watching.
Won't play on Microsoft Edge, and on Internet Explorer with silverrlight internet explorer won't work.
Tried resetting router.
Anything I can do or should I just cancel. Have been at this for three days without success.
The online chat takes forever no point in using it, phone number takes me to a water supply phoneline!
Hi and welcome to the forum @thehome,
Sorry to hear you're having problems. First things first: -
Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!
• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •
• LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •
• All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •