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Imogen
Newbie

Pause Jumps

Everytime I leave NowTV paused for more than 10 seconds, upon pressing play the video will jump ahead approx 1 minute. Never reliably the same amount of time, and it causes buffering issues and time-outs when I try to click back to the correct timestamp. It used to be that it only happened if the pause was long (I left the room or something), now its almost every time. It makes watching anything frustrating and oddly time consuming. I also get logged out loads. 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Imogen 

What device are you using?

What is it your pausing, is it live TV or on demand?

FYI that I do not work for NOW, just a NOW customer trying to help