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JustMe
Mentor
‎23-05-2023 14:54

Missing - The Equalizer, Season 3

Just gone to watch the Equalizer, and found the whole of Season 3 missing.

Episodes 1-14 should be on the today from Sky Witness. All that is on the is Season Two from Peacock? Anyone got any idea what's going on? We are mid season and it is broadcast at 9pm every Tuesday on Sky Witness - tonight is episode 14/18. - No Good Deed.

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1 Solution
JustMe
Mentor
‎23-05-2023 15:47

In response to schnapps
I found it, I couldn't search for it, it wasn't in my Watchlist, but it is in the dedicated area for Sky Witness - thank you so much for your help you have been a superstar. Thought I was going mad!

View solution in original post

11 Replies
schnapps
Legend 5
Legend 5
‎23-05-2023 15:06

Hi @JustMe 

Season 3 is showing for me on the UK website.

Are you a UK or Republic of Ireland customer ?

Screenshot_2023-05-23-15-04-13.png

 

Screenshot_2023-05-23-15-04-33.png

 

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JustMe
Mentor
‎23-05-2023 15:13

In response to schnapps

Hi, thanks, it's not showing up on Apple TV 4K or on my LG TV - strange? Yes I can see it on the website?

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JustMe
Mentor
‎23-05-2023 15:13

In response to JustMe

PS.. I am a UK customer

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schnapps
Legend 5
Legend 5
‎23-05-2023 15:18

Hi @JustMe 

Season 3 is also showing on my Android Tablet NOW App and NOW App on my Fire Stick by going directly into the Sky Witness on Demand channel folder.

Unfortunately I don't own a Apple TV or LG Smart TV to check on.

I am guessing a power reboot on your devices doesn't help ?

@ContentTeam can you investigate on these two platforms.

 

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JustMe
Mentor
‎23-05-2023 15:32

In response to schnapps
Sadly a reboot didn't do a thing....
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JustMe
Mentor
‎23-05-2023 15:27

I have just been on the website - it is only showing me Season 2 on Peacock as well? Strange? Not sure why? 

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schnapps
Legend 5
Legend 5
‎23-05-2023 15:33

Hi @JustMe 

I just tried playing S3 Ep1 on my Amazon Fire Stick and it played fine for the 5 minutes I tested it.

I didn't check Peacock which I don't tend to use and went straight into the Sky Witness channel on Demand folder.

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JustMe
Mentor
‎23-05-2023 15:38

In response to schnapps

That's interesting, when I tried playing Equalizer season 2, episode 1, it brought up the Peacock logo at the beginning, not Sky Witness. Something very strange going on that you can see it on all platforms, and I can't not even on the website!

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schnapps
Legend 5
Legend 5
‎23-05-2023 15:42

Hi @JustMe 

Instead of going to Peacock channel or clicking on Continue Watching or Watchlist on your devices, did you try going into the dedicated Sky Witness channel instead to find The Equalizer S3 ?

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JustMe
Mentor
‎23-05-2023 15:47

In response to schnapps
I found it, I couldn't search for it, it wasn't in my Watchlist, but it is in the dedicated area for Sky Witness - thank you so much for your help you have been a superstar. Thought I was going mad!
JustMe
Mentor
‎23-05-2023 15:50

In response to JustMe

PS. Managed to add it back into my Watchlist to - result! 😀

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