Instinct ep4 not working

[allypally]

Tried to watch the episode through live TV, watch from the start, but it wouldn't load, black screen, spinning logo. However watching live was ok. Switched box off and on, still no luck. Every other channel was working fine, and still is. Now the episode is finished, and it still won't play. So frustrating, and always seems to be sky witness ( living) 

[Mark_Weinreb]

@Mary-E Could you get this looked into, please. This is what the episode looks like on a smart box. On a smart stick and Roku Streamin Stick+ I just get diagonal flashing lines.

[Kristy82]

Just sat down to watch it to and the screen is covered In yellow and red blocks. I’ve had a look and it’s working on the app on my phone and it is. Now tv please look into this as it’s obviously a problem.

[Mary-E]

@Mark_Weinreb @allypally @Kristy82

Hello! Thank you for flagging, Im seeing the same issue on my side. Ill get this to the technical team asap.

[kezzabezza20]

Any update on this?  I too am.being met with multicoloured vertical lines  on my screen. Thanks.

@Mark_Weinreb @allypally @Kristy82

Hello! Thank you for flagging, Im seeing the same issue on my side. Ill get this to the technical team asap.

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[FatSooooo]

Same here. I have been trying since 21:00 last night (UK 2018-09-13), and still no joy (UK 2018-09-14 14:48). Just the revolving dots/blobs.

[phat5toe]

Still not fixed at 3 pm

[drewboi1961]

Still not working as at 14.40pm very frustrating

[Gibbs123]

Same with me, tried watching it a couple of times in the last hour & just lots of fuzzy patterns or taking forever to load .

[Lolobelle]

Hi 

This issue is still not resolved. I am attempting to play this episode now and still not working. Very annoying. What is going on with the now tv app. it is full of glitches and bugs. Really needs an update. It is clunky and slow too.