cancel
Showing results for 
Search instead for 
Did you mean: 
Dell
Advocate

Fortitude poor quality

When I watch fortitude streaming is of very low quality. The best it goes to is 860.

 

All other shows stream at the HD. 

 

I pay for boost and all other shows stream at the 7000+ bitrate.

 

 

I'm watching on both smart TV and firestick.

 

I've tried all trouble shooting from customer services and still no resolution

 

Any advice? 

 

 

 

Labels (1)
0 Thanks
Reply
3 Replies
gavs82008
Legend 5
Legend 5

Re: Fortitude poor quality

@Dell 

Might sound elementary but are the devices connected via Ethernet or Wi-fi? 

0 Thanks
Reply
Dell
Advocate

Re: Fortitude poor quality

WiFi connection.

 

I have 200mb broadband and speed tests and ping remain stable.

 

All other shows on the nowtv platform work flawlessly and in full resolution. Also Netflix and Amazon streaming in UHD.

 

 

0 Thanks
Reply
gavs82008
Legend 5
Legend 5

Re: Fortitude poor quality

@Dell 

So just to ask the daft questions,

You tried to delete and reinstall the app?

Have you tried to turn your router off for a few minutes? 

0 Thanks
Reply