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MW
Advocate

Error code OVP_00009

  • Cant watch latest episodes of new amsterdam, fbi and fbi international. Message says -No assets for required device capabilities. Others having same issue with other shows last month and today. Customer support no help.

Come on nowtv, sort it out ☹️

 

 

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@MW 

Look at this thread.

https://community.nowtv.com/t5/NOW-TV-Box-black/Ovp00009/td-p/593072/jump-to/first-unread-message

FYI that I do not work for NOW, just a NOW customer trying to help
MW
Advocate

Yeah thanks. I reported to now, their reply was no help. I told them multiple people having the problem on different devices. Hoping they will look into a problem on their end 🤞

gavs82008
Legend 5
Legend 5

@MW 

Can only imagine how annoying it must be. Haven’t watched NOW since yesterday afternoon which was for New Amsterdam season 4 episode 21.

Clearly I’ve escaped all the mess! Been mainly on Disney and Paramount+ today. 

FYI that I do not work for NOW, just a NOW customer trying to help