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MrsY
Occasional Poster

Re: Discovery of Witches

the all the various link buttons available on the page which should play E2 instead play E1 on my Mac - this is beyond stupid. I hav had the same ongoing issue all week, despite unistalling and re-installing the NowTV player.

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KaTorrens
First Poster

Re: Discovery of Witches

Hi,

Do you have any idea as to when this issue will be fixed?

The next episode comes out tonight and I'm sure that a lot of us would like to be able to access it.

Thank you

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MrsH11
Contributor 2

Re: Discovery of Witches

I only subscribed to Now to watch Discovery of Witches! Where is episode 3? I’ve uninstalled the app and still cannot seemany new episode. This seems to be a common thread! Come on Now tv - sort it out!

Quannoi
Contributor 1

Re: Discovery of Witches

Yep, not even trying to put ep 3 up this time. How hard can it be? Given that streaming is meant to be the future of Sky this really is the cheapest, crappiest platform.

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cw18
Occasional Poster

Re: Discovery of Witches

Checked the situation again last night.

 

Episode 3 is now showing as being available. and seems to load OK (as soon as it started to play I killed it, as I need to watch episode 2 first).

 

Tried episode 2 again, but still getting 'error 2'

 

Please, please, PLEASE can you let us know when this is likely to be sorted.   I really don't want to end up having to binge watch this in order to beat the 2nd Dec availability deadline !!

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NOW TV Team Rachel-bk
NOW TV Team

Re: Discovery of Witches

Hi

 

I'm sorry that you have not been able to watch ep 2. Can you confirm which devises you are using?

 

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JE74
First Poster

Re: Discovery of Witches

I am having the same problem on my Google Pixel 2 XL phone, not just for this show but for several different shows, only within the last week or so, very annoying.  

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Samjmorgan
Occasional Poster

Re: Discovery of Witches

This has been going on for 2 weeks now. I have tried again tonight on my LG TV and all the other episodes are fine just the second one. Now TV have had countless messages explaining the issue and the devices people are trying to view and yet they ask what devices we are using?! This is so frustrating, it seems to me that they are not overly bothered in fixing the issue! And even more annoying is that we cannot ring and speak to a human being about this! Please get it sorted, and actually listen to your customers! 😡

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cw18
Occasional Poster

Re: Discovery of Witches

As I posted earlier in this thread, I'm using the NowTV app on my TV.  It's an LG 32LS570T

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Samjmorgan
Occasional Poster

Re: Discovery of Witches

Apologies I wasn’t directly commenting to you, I haven’t used this process before. I have the NowTV app too, and it still isn’t working. I would just like a representative from Now TV to action these complaints and reply. Thanks
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