Banshee

[Neil11]

What has happened to Banshee season 3, it has disappeared overnight. 

[schnapps]

Hi @Neil11 

Season 3 is back tomorrow on boxsets according to this screen shot below.

Though the final Season 4 is not on the NOW service.

[schnapps]

@ContentTeam 

Can you check if Season 4 is coming back, where over on Sky all episodes of Season 4 is still available to watch on Demand according to the official Sky website.

Can you also confirm that Season 3 is returning tomorrow Friday the 10th of March 2023 has per my screen shot above.

Thanks.

[schnapps]

Hi @ContentTeam 

This is strange, where Season 4 is totally missing on the Android mobile NOW App, where on your NOW website it is showing all episodes of Season 4 available to watch (see screen shot below).

I haven't checked any of my other playback devices to see if Season 4 is there or not at the moment.

[gavs82008]

@schnapps 

According to our handy artesea site season 4 isn’t due to expire until 19/05/2024. 

[schnapps]

Hi @gavs82008 

There is something weird going on with Banshee.

Where Season 4 is not showing up on my Android Tablet NOW App.

It's there on my Youview box, but I can't get season 4 to play.

Can you try playing back Season 4 Ep1 on any of your devices to see if plays or not.

Edit - ignore that request, Season 4 episode 1 finally managed to play on my Youview box NOW App after a number of goes.

[gavs82008]

 

@schnapps 

Season 4 is showing on my iPhone. Weirdly it’s season 3 that’s showing as not available.

Managed to get season 4 episode 1 to play without any issues. 

[schnapps]

Hi @ContentTeam 

Just fired up my Youview box NOW App and Season 4 is also available to view.

Though I have just tried S4 Ep1 on my Youview box and it won't play.

[schnapps]

---

@schnapps wrote:

Hi @ContentTeam 

Just fired up my Youview box NOW App and Season 4 is also available to view.

Though I have just tried S4 Ep1 on my Youview box and it won't play.

---

Hi @ContentTeam 

Ignore the above, where I managed to get Season 4 Ep1 to eventually play on my Youview box NOW App, though it took ages to load up.

Can you check your end & investigate why Season 4 is not showing from the NOW App Android mobile devices (where I have tried two different Android tablets with no luck).

Thanks.

[schnapps]

Season 3 is now back available to watch on the NOW service, plus since Season 3 got added again at 12.00am (00.00 hours) it has fixed the missing Season 4 on my Android Tablet NOW App 😀.