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Advocate

Re: Apple tv all live channels under sky live movies

I’ve had the same issue, when I installed the app on the Apple TV and went under live movies there was just the sky movies I purchased in the pass, but over the last week or two all the channels have appeared under live movies- sports etc that I don’t have a pass for! 

Also the schedule display where you could see what movies where on and on next has also gone- so you have to click, enter pin and see what’s playing to see what’s on! 

please fix 

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Mentor

Re: Apple tv all live channels under sky live movies

It’s reverted back to its previous setting under live movies.

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Mentor

Re: Apple tv all live channels under sky live movies

THIS IS HAPPENING AGAIN AAAAAAAGGGGHHHHHHHHHH

The app is awful anyway, but this just makes my blood boil, I wish Now TV would just get this app finished and updated. One of the reasons I pay for all my services is because years back with kodi etc links would be broken, buffering, streams stopping mid show, it frustrated the hell out of me.... I dont expect to have similar experiences with services I pay alot of money for and to be fair, netflix, disney+, prime, bt sport have been spot on - its just Now Tv app and interface that is so disappointing. 
if I can now get Now tv on my sony tv in the bedroom, why are Apple TV users still stuck with this ###### old version?

Rant over haha

NOW TV Team
NOW TV Team

Re: Apple tv all live channels under sky live movies

Hi 

 

Thank you for letting us know. 

 

We are currently looking into this.

 


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

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Mentor

Re: Apple tv all live channels under sky live movies

Be interesting to know what is the cause of this recurring issue . Is it the recent Apple TV update or Now TV problem?

NOW TV Team
NOW TV Team

Re: Apple tv all live channels under sky live movies

hi All,

 

This time the Live channel issue a bit different. Please note that we confirm the Sky Live Channel can be accessed in both Entertainment path and live movie path. As long as you have the Entertainment pass, you will not have issue on watching any Live channel content.

 

Meanwhile, we are still looking for the cause of duplication path. However if you do get in trouble of watch any specific content. Please do let me know anytime.

 

Thank you.



*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.
*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

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Mentor

Re: Apple tv all live channels under sky live movies

The worst thing is that the picture for the movie channels no longer actually shows what is on! Just says N/A 😢

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NOW TV Team
NOW TV Team

Re: Apple tv all live channels under sky live movies

Hi 

 

We really appreciate all your comments. The movie picture issue is under another investigation. 

 

Thank you for your patience.

 


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

Re: Apple tv all live channels under sky live movies

why hasn't this still been fixed yet? I have movies and sports passes however the live movies includes everything and unable to view by schedule. Pls fix as I can't see what is playing and I don't want to keep checking all channels with the mandatory pin. It is sucha pain!

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Expert 2

Re: Apple tv all live channels under sky live movies

I expect they are waiting as the new top overhaul Apple TV app is very nearly ready.

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