PS4 cannot connect

[DEVONPRINCESS]

The now tv app on my PS4 says it won’t connect and to try again later. I just get a black screen. 

[Anonymous User]

• They have resolved this issue 

[Anonymous User]

Hi i can't sign in on my ps4 

[gavs82008]

@Anonymous User 

What do you mean you can’t sign in?

Are you launching the app and only seeing promotion for NOW with a QR code to scan?

[Anonymous User]

I can play now tv on my smart phone and i have the app on ps4 as well but
won't let me sign in for some reason

[gavs82008]

@Anonymous User 

Can you explain what you mean by you can’t sign in?

[Anonymous User]

I put on my email then password but when click sign in it keep loading
until freeze

[gavs82008]

@Anonymous User 

Are you able to delete and reinstall the app?

[Anonymous User]

I tried but still same not working on ps4

[gavs82008]

@Anonymous User 

Are you using your email address or username? Aka “Ravish”

With my account I can use either my email address or username of gavs82008.

[Anonymous User]

Email address

[gavs82008]

@Anonymous User 

Should give it a try with your username. Might sound daft but could work?

[Anonymous User]

@DEVONPRINCESS  we are getting the same Now tv is not working on the ps4 and its working on other devices i am getting a message on the screen saying sorry there appears the be a problem connecting please try again later i have tried uninstalling the app and its still doing the same thing ??? need help please to solve this ???

[schnapps]

Hi @DEVONPRINCESS @Anonymous User 

This screen shot was taken from the NowTV Twitter Help Page today.

[Anonymous User]

Thanks its ridiculous

[schnapps]

Hi @Anonymous User 

Seems like it's not only PS4 owners that are effected, where a number of PC owners are also encountering a similar fault.

Sounds like NowTV are having a meltdown, though my NowTV box is still streaming fine.