I have downloaded the NOW-Tv app and ever since I have downloaded it, I seem to be getting an error code three. I do not have the box, I have the app. On Xbox one. I have reinstalled the app several times, rebooted both Xbox and router, changed DNS and IP settings to the gateway an agent told me (which just gave me an error code 4)
I have contacted NOWTV about it, but it has been a week and I still have no answer or any form of contact from them after talking with them on live-chat.
Any help would be thankful.
I'm not a member of NowTV staff, but I might be able to offer some help
The first thing to do is eliminate DNS as a problem. To do this change your DNS settings on your Xbox one to Google U.K.'s DNS servers. These will definitely work with NowTV change your DNS settings to following:
Are your language and location setting on Xbox one, all set to English United Kingdom/United Kingdom? If they're not the app may think you're located elsewhere, which could explain the error message you're getting
Hope this helps and do post again if you continue to have problems
Having the same problem myself.
All of a sudden NOW TV just shows Error Code 3 for everything.
I ended up factory resetting the Xbox to get it working a few days ago and I couldn't recommend that as a 'quick' solution. Especially as it just started showing the error agian today 😞
It looks like it's a problem with the Xbox app itself. I've been using Now TV on a LG OLED TV for a few days now and it works perfectly. Same with a PS4 Pro. Works great. Xbox app will open but whenever I try to pay anything I get this message: