Constant Buffering

[Shawk]

We tried to watch King Richard as our first time watching anything on NowTV in ages and it's constantly buffering every 1-2 mins. We have NowTV WiFi which is good and every other streaming service is working perfectly at this time, except this one.

Why is it such a poor experience?! Ruining the film experience fully. Won't be subscribing again.

[gavs82008]

@Shawk 

What device are you using? As you’ve tagged consoles but didn’t specify the device. 

Also as your using NOW broadband, how is the device connected? Wi-Fi or Ethernet cable?

If it’s Wi-Fi have you split the bands?

https://help.nowtv.com/article/improve-broadband-speed

Do you have boost as well as your cinema membership?