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07752072301
First Poster

Now tv Stick

My stick has not been delivered I received email to say delivered by Post Office on 26.11.18 but this has not been recieved. 

Will I loose time on my package 2 months of entertainment and cinema? When will I get my stick?

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schnapps Legend 2
Legend 2

Re: Now tv Stick

Hi @07752072301

Out curisoity when you go to My Account > Orders & Appointments whilst signed in on here, does it give you any more information about the delivery of the stick ?

Can't help with the first part of the question, apart from if you received a tracking order number then perhaps contact your local Royal Mail Depot and speak to nowtv live chat on the link below if you bought the stick from the nowtv website.

https://help.nowtv.com/contact-us/managing-my-devices

With regards to the second half of your question, you have 12 months from date of purchase to redeem the preloaded vouchers off the stick. 

schnapps Legend 2
Legend 2

Re: Now tv Stick

Hi @07752072301

Just for clarification are you waiting for a standalone nowtv stick with no preloaded vouchers or a nowtv stick with the bundled passes from nowtv Black Friday offers website ?

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