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Che
Newbie

Re: Charged for free trial

I got in touch with NOW TV live chat to inform them I was charged £11.99 after cancelling my 7 day trial on the 6th day and they tried everything to make me feel bad and it was my fault that it was not cancelled properly during the 5 steps required. 

I think the system is deliberately programmed to get customers trapped and signed in to a 7 day trial and NOW TV will do everything thy can to make money. They obviously do not understand that customers will just walk away and never come back to NOW TV. I suppose the NOW TV and Sky brand is so poor with reputation they really don't care.

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