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nick00teen
First Poster

14 Day Free Trial (Cinema)

So I've never used the free 14 day trial for the Cinema Pass.I clicked on it and it said next payment due 24/09/2018.Now to me that seem like I've been charged for a months pass already and the next payment is in 4 weeks.I can't find anywhere on my passes where it says I have my 14 day free trial?Feel a bit ripped off.

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LiamM96
First Poster

Re: 14 Day Free Trial (Cinema)

I have just experienced the same problem and feel very cheated, it clearly stated to start a 14 day free trial and then I didn't realise it had paid a 1 month pass until I went to cancel it.

 

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Truewoman78
First Poster

Re: 14 Day Free Trial (Cinema)

I've just clicked on the 14 day free triak for cinema pass and it worked, however confirmation email states charged £9.99 for pass and will expire on 30 December.  Online chat not working so at a loss as to what I can do.

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