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Advocate

Apple TV app not loading

Anyone else getting this. The Apple TV app starts to load and then goes blank before finally booting out to the homepage.
I've tried reinstalling the app and have restarted the box twice.
Any ideas?
Thanks.

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4 Replies
Advocate

Re: Apple TV app not loading

Exactly the same experience using A1469' software is 7.2.1 (8011)

now tv working on iPad and laptop. Just the Apple TV that has started failing.

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Advocate

Re: Apple TV app not loading

For information this was happening on two identical Apple TV units. Tried again today and both are working, so I guess the techs at Sky have fixed something. It would be nice to get some kind of acknowledgement of this problem and what was fixed.

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Scholar 2

Re: Apple TV app not loading

Still happening for me. This was happening a lot last year, they never explained what was going on but it was fixed at some point.

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Legend 5
Legend 5

Re: Apple TV app not loading

@boygarland @Snergs @TheFeds

 

Maybe the Apple help page can help you.

 

https://support.apple.com/en-us/HT200197

 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

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