Account and Billing - Broadband - Page 5

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Renewal Notice - Pulling a Fast One?

Hi, I received the message below regarding renewal of my broadband and anytime calls package. This stated "Keep what you have. From 31/08/2023 you will pay £25.50 a month. (No contract, keeps rolling unless cancelled, cancel anytime)." When I called ...

Renewing contract

Hi my contract for my broadband is due to run out in 10 days, I have had a email to say I can renew my contract for £38 a month but I can't find where to do it, can somebody please help thank you

Broadband not working

We have had a service outage since Friday 10:36pm and nothing seems to be done to fix it. They say it’s an area outage but my neighbours broadband works just fine. What is happening and how are we supposed to work tomorrow?

Now broadband engineer not turned up

I have set up broadband and had the router delivered, I booked a slot for today between 8am-1pm and have took time off work and no one has shown up. I rang this number 0330 041 2460 and they told me a engineer was never going to come even though Iv h...

My wifi is down and the contact number i usually ring is down

Getting my router

I am expected to go live tomorrow and my router hasnt arrived what do you do

Payment being taken from wrong bank account

I'm trying to pay my broadband bill using an updated debit card but the system keeps trying to take money from the account I registered with....please help!

End of Contract in Sep

I would like to cancel the service after my contract end,what should I do?do I need to / how could I return the Broadband Kit?ps, I tried to call and gave up after waiting for an hour. Thank you!

NowTV contact number?

Does anyone have a contact number so that I can ring and speak to a person ? I've looked but had no success locating a number. TY

Can't access to "my account/manage account"

After logging in to my nowtv account, I can't access to "my account/manage account" to check my broadband bill. What can I do ?

Community

Account and Billing - Broadband

Discussions

GDPR News and Info - 25th May 2018

Renewal Notice - Pulling a Fast One?

Renewing contract

Broadband not working

Now broadband engineer not turned up

My wifi is down and the contact number i usually ring is down

Getting my router

Payment being taken from wrong bank account

End of Contract in Sep

NowTV contact number?

Can't access to "my account/manage account"

Internet down

Cancelling

Move in a home with NOW device but previous tenant...

Adding broadband to a second home

Contract

New Members