Links between BT and Now TV

[DBull]

If BT and NOW are connected, I think it's very bad news for end users like us. today I had my first taste. It wasnt good

[gavs82008]

@DBull 

The only way BT and NOW are linked are if you get your billing directly through BT. 

Then you’ll be able to call BT to get anything account and their BT device resolved.

[Anonymous User]

This is the broadband forum, and there is no link between BT and Now.

Now broadband is delivered over Openreach, and they are a a wholly owned subsidiary of BT group, if that is what you mean.

Now TV entertainment is also available through BT, but I can't see what is wrong about that.

Watch NOW with your BT TV Package | BT TV

[gavs82008]

@Anonymous User 

This forum is for all things NOW not just broadband, as I’m sure you’ll have noticed plenty of threads relating to TV side of NOW.

[RoyB]

@DBull 

@gavs82008 Yes, this Community covers the whole of Now, but this posting is in the wrong place, because it’s about streaming, and yet it’s been posted in the Broadband section.

But no, @Anonymous User  , it isn’t correct to say there is no link between BT and Now.

BT show all the live Now Channels as part of their BT TV offering, in which the EPG of the YouView boxes that BT supply to their BT TV subscribers carries these channels as if they were TV channels in the 300-500 range. And they are recordable.

BT could not have set all this up, and nor could they have started selling Now as part of their BT TV offering, without having first forged some very strong links with Now.

[gavs82008]

@RoyB 

Ah yes quite right. Sorry @Anonymous User  as I didn’t  paid too much attention to the location of the thread as I just noticed it was on the forum itself.

[Anonymous User]

That's O.K. @gavs82008 , I thought perhaps I didn't make it clear enough in my comment.

I only frequent the broadband part of the forum, so although I'm aware of the rest of it, I don't really know what goes on in there.

[Anonymous User]

@RoyB 

I hadn't realised they had integrated Now into their YouView box in that way, I thought it would be just an app from reading their advertising. Thank you for enlightening me.

Sky supply Netflix via their service, but I wouldn't say they were "connected". 

Still, I wonder what the OP finds wrong about it?

Edit: I've just looked at the OPs other post (which isn't in the broadband part of the forum so I wasn't aware of it) and I can't see what it has to do with Now, it's a BT problem and would be better served in a BT forum.

[RoyB]

@Anonymous User @DBull @gavs82008 

Yes, the integration of Now with BT TV goes far beyond BT simply reselling Now memberships, as Sky do with Netflix. And indeed as BT also do with Netflix.

But as regards relevance here, the OP had an ongoing contractual relationship with Now for a Sports membership, and BT invalidated it unilaterally without any discussion of the matter.

As I said in that thread, this is something for BT to put right, but it’s legitimate for the OP to ask (albeit better in the relevant part of the Community!) why Now have no safeguards in place to prevent this sort of thing.