The link to live chat has been posted on this thread by myself several times!
To get live chat you need to click “chat online” if you click “get help quicker” this is the unhelpful bot.
There are no bots on the Community.
The first step towards getting help here is to state your problem as clearly as you can, rather than just having a rant at Now, which nobody from Now will read, as this is a customer to customer forum. And certainly, not then to start having a go at those of your fellow customers who volunteer help here where they can, and are only trying to help you
So would you like to go out and come back in again, and start over with an approach that ensures that if there is any help we can give you, we would be both equipped, and inclined, to do that?