Let's say I have registered broadband with order address details as "123 ABC road". But my address is actually "Flat F, 123 ABC road". The broadband was set to be activated 2 days ago but I haven't had internet since. Can the missing of my flat number from the address be the reason for that? And what can I do now? Tried setting an appointment with an engineer but couldn't as "the engineers are not available for booking now".
Have you tried to call the broadband team?
NOW Broadband Members can call us 8am–8pm, 7 days a week.
What happens if you try another provider like BT or Sky?
The network is all from OpenReach so it could be a fault with the OpenReach system.