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Anonymous User
Not applicable


I have been trying to get in touch for days. I cannot phone due to the costs for this. Where is this so called live chat???? 


I am trying to phone to make a payment to an overdue balance and also find out why my bill has gone up without notification.


Due to MH reasons the stress of this has been overwhelming and I will be cancelling my services. 

Legend 5
Legend 5

@Anonymous User 

Calling the broadband team is completely free.


What number are you using?

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.
FYI that I do not work for NOW, just a NOW customer trying to help