cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Broadband cooling off period

Please can you tell me the cooling off period for a 12 months contract for phone, broadband and entertainment pass? Thanks

0 Thanks
Reply
1 Reply
Andy
Legend 5
Legend 5

Re: Broadband cooling off period

@Anonymous User Welcome to the community. According to the terms 'you have the right to cancel your order for the NOW Broadband and Calls Service without giving any reason any time up to 14 days (“cooling off period”) from the later of: (i) delivery of your NOW Broadband Hub; (ii) activation; or (iii) receipt of these terms and conditions.'

You can read more info on this and what to do if you want to cancel on p22 of the terms here

https://web.static.nowtv.com/images/NOWTV_2017/05_Combo/Contracts/NOW%20Broadband%20Contract%20March%202018.pdf

0 Thanks
Reply