The last few days I have been unable to sign into my account. 4 failed online chats later thought I would post here. Anyone got any ideas? Tried accessing my account by multiple phones and pc and multiple internet connections. Is the site down or something? Strangely my LG smart tv can still sign in and access my account but my black now tv box can't.
Hi @Anonymous User
With regards to your NowTV box have you tried steps 2 and 6 on this linked help guide to see if you can then re sign back into your box with the same account details that you used on your LG TV smart television NowTV App ?
Yes I have tried all those steps but still have the same issue. The NowTV box is connected to the network fine, apps like YouTube and Iplayer work fine. Its just the NowTV app, when I goto the sign in page to enter my login details I dont even get to the page where im able to enter the details. I get the same message if i try to access the login page on the now tv website.