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Hi, I can't work live chat either, its impossible to get hold of anyone to resolve a query
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Hey
i have now tv but it is not working on my tv
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Today I subscribed to 2 months of entertainment for 7.99
This was carried out on link and my confirmation sign account details on now tv
whilst on my account I was offered free 14 day trial of now cinema so I took up the offer and pressed the button link with the offer on .
Hour later I receive email stating I have paid full price for cinema 9.99 on top of 7.99
I then go into my account to find it stated I’m apparently on paid subscription for cinema and trial for 2 months for entertainment, which neither are same as emails or what I asked for or the total of 17.98 had come out of my bank account .
Complete muddle from straight forward actions
and ridiculously I have to make contact this way .
I would like as I was offered the 2 months entertainment for 7.99 , and free trial cinema for 14 days
and refund of 9.99 that I had not agreed to
Kerrie
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Hi I want want to cancelle my Now tv but use ain't letting me
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Auto Renew - I have contacted you on Chat and email but you dont even care about your customers - I am extremely unhappy!!
Here is my origional email post having x2 chat conversations with your agents. I cant believe chat is the only channel you have - no voice, email etc. This is the worst service ever!!
Dear Sir/Madam
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Auto Renew - I have contacted you on Chat and email but you dont even care about your customers - I am extremely unhappy!!
Here is my origional email post having x2 chat conversations with your agents. I cant believe chat is the only channel you have - no voice, email etc. This is the worst service ever!!
Dear Sir/Madam
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This is a disgrace - I have the same problem
They wont even engage into converstation - only chat!!
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